During the research on this project, I had conversations with some people about cultural competence. However, I found not everyone had a concept of cultural competence in their mind and I had to explain what cultural competence is. They may have cultural competence, but they didn’t realise it is cultural competence. I also asked the staff of an education agency in China. Their main business is providing help for students who are preparing to study abroad. They have online tutoring to help students after arriving abroad, but they didn’t provide any service specialized in cultural competence. Based on this experience, I realised people may lack awareness of cultural competence.
Then I did some research about experts’ methods of developing cultural competence and the healthcare profession has been promoting cultural competence.
E-Learning for Healthcare organisation has the cultural competence e-learning tool which is made up of three 20–30-minute learning session to support clinicians in the NHS to gain knowledge and understanding of the issues around culture and health.
I played a short part of learning session to 5 of my target audience. I got some feedback that the video is quite boring for them even it is animation. For this reason, I am planning to find a more interesting way that can increase people’s awareness and develop their cultural competence.